Catering Policies and Procedures

 

 

Office Hours & Placing Orders

Bon Appétit Catering office hours are Monday through Friday from 9:00 a.m. – 4:00 p.m. 

All catering orders must be placed no later than 14 business days prior to the event. 

This notice enables us to adequately order, staff and plan for your event. Late orders will result in a late charge.

Your catering order is not booked or confirmed until we contact you with a confirmation of your order.  

Changes/Guarantees

All changes to menu selections, guest counts and event arrangements must be confirmed no later than three business days prior to the event.  Any event which is cancelled after this time will result in the client being charged the full amount.  Increases of guest count less than 24 hours in advance will incur a 20% late fee surcharge.

China Usage Usage

Bon Appetit is an environmentally conscious company, for all standard events we strive to use sustainably disposable plates, cutlery, napkins and cups free of charge.

In-House serviceware is available, per request on a first come, first serve basis. A $5.00 per person usage fee will be applied to these events. Any event over 100 guests will require rental from an outside equipment company.

Non University events and off site events will require rental from an outside equipment company.  Please contact the catering director for assistance.

Linen

Table linens are included for all Bon Appetit food and beverage tables. Other linen usage such as, registration, gift, auction or seating will be charged at $5.00 apiece.

Staffing

Bon Appetit is happy to arrange for staffing for your event.  Buffet attendants are REQUIRED for events of 100 guests or more.  Please inquire for pricing.

Delivery Fees

Delivery fees are applied to orders delivered on campus and will be determined by cost and size. Offsite deliveries must meet the minimum $1,000.00 order and will be assessed a delivery charge based on time and distance.

Non-University and Off Site Events

If you are interested in Bon Appétit as a caterer for an off-site and/or non-university sponsored event, please contact our Catering Director at 503-943-8153. In addition all non-university clients will be assessed a 20% service charge. External clients, with events on-campus or off, cannot bring in their own alcoholic beverages. Equipment rental for external clients or off-site clients must go through a rental company. Please contact the catering director for assistance.

Payment

Bon Appétit must have a confirmed method of payment prior to the event. An account number for University of Portland funds is sufficient for University employees. Non-University clients must provide a 50% down payment no later than ten days prior to the event. This deposit is not refundable if the event is canceled.

Menu Pricing 

Our menu prices are based on current market conditions. We reserve the right to make changes when necessary. Prices will be guaranteed no more than 30 days prior to an event. Prices do not include temporary labor or additional rental items. Labor pricing is not guaranteed more than 30 days from when order is placed.

Menu Item Substitutions

Bon Appetit reserves the right to make reasonable substitutions to menus if ingredients are unavailable. Major items, such as proteins will be disclosed to clients. Please let us know of any major allergies when placing your order.  

Alcoholic Beverages

Bon Appetit can provide wine, beer and liquor along with an OLCC licensed bartender for your events. Let us know in advance, if you have any specific needs.

Minimum Orders

There is a 10 person minimum for buffets unless otherwise stated.

We can do individually boxed meals for any number of guests.

Tables, Equipment & Room Set-Up

Bon Appétit Catering does not supply tables, chairs or other such items.  If your event requires special seating or room set-up, please pre-arrange for your needs by contacting the University of Portland Events Office at 503-943-7523.